“Verify twice, tweet once” is a mantra continually hammered home whenever quickly evolving, controversial or incredulous situations breaks on social media. But, an unsettling New York Times piece published yesterday reveals new challenges in “verifying twice”, and should be required ...
Read More »More On Meerkat
Well, it’s been two and a half weeks since I blogged on the new #SM kid in town, Meerkat. As the #SXSW conference started, the buzz over this new live streaming video tool evolved into a roar. It became the ...
Read More »Is It Time For Meerkat?
In a few days the iconic South By Southwest (SXSW) festival opens in Austin, Texas. The future of music, film and computer technology is presented and explored, including new social media apps. Twitter was introduced there in 2007 and Foursquare ...
Read More »It’s Time To Herd The Cats
“Volunteers bring risk that is hard to manage.” This recent tweet, made by someone with purported emergency management experience, was made in response to my asking the question about several tweets they posted discounting the concept of using volunteers for ...
Read More »Fuzzy Rules
This recent headline in my local newspaper caught my eye; “Whatcom County councilors like Facebook; public-records rules remain fuzzy” The piece briefly examines the use of Facebook by county elected officials, and the reasons why some use it and others ...
Read More »FSACK-A New Epidemic of Arrogance
Is there something in the water? Recent stories of leadership faux pas by fire chiefs, including allegations of criminal and racial activities are damaging the reputation of their departments and the fire service in general. Dave Statter’s blog, Statter911 features ...
Read More »Hashtags, SMashtags
“Standardize hashtags”- Ugh, here we go again. Another call for standardizing the use of hashtags during crisis. A report by the United Nations was just released, “Hashtag Standards For Emergencies”. Patrick Meier’s recent blog post provides excellent summary and background information ...
Read More »Fearbola Is Here
A couple months ago I wrote a piece about public concern with bringing an Ebola infected U.S. citizen back home for treatment. At the time I thought the hysteria surrounding this maneuver was way out of proportion to the potential ...
Read More »There Is No Silver Bullet
I just got back from the Oregon Emergency Medical Services conference in Salem, where I talked about the use of social media for crisis communications. After the three presentations I asked one of the conference coordinators if he had heard ...
Read More »1.5 Hours Is Now 1.5 Days
A videotaped interview of four government employees responsible for handling public information functions after the August 24, 2014 Napa, California earthquake reveals real challenges and inherent conflicts between quickly informing the public, fulfilling incident command responsibilities and ensuring the safety ...
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