Crisis Response

President-Elect Donald Trump is right…about one thing… Twitter, kicks ass when it comes to getting a message out. Folks in emergency services better take heed, for more reasons than The Donald’s methods. First, a disclaimer.  I didn’t vote for him. ...

“Everett firefighters in trouble for leaving homeless man under bridge” was a recent TV station story up in my neck of the woods. You can watch the story here, and read more of the details here. Of course, the Monday ...

“Verify twice, tweet once” is a mantra continually hammered home whenever quickly evolving, controversial or incredulous situations breaks on social media. But, an unsettling New York Times piece published yesterday reveals new challenges in “verifying twice”, and should be required ...

Well, it’s been two and a half weeks since I blogged on the new #SM kid in town, Meerkat. As the #SXSW conference started, the buzz over this new live streaming video tool evolved into a roar. It became the ...

In a few days the iconic South By Southwest (SXSW)  festival opens in Austin, Texas.  The future of music, film and computer technology is presented and explored, including new social media apps.  Twitter was introduced there in 2007 and Foursquare ...

WTH? I can’t believe what I just read. The Washington DC Fire Department, located in the heart of federal grant land, cant’ even communicate with other agencies during emergencies. Last month’s deadly Metro subway fire exposed big time problems with ...

Mark Anderson, an uncannily accurate predictor of future trends in technology, is a local treasure in these parts. He lives one county over, and I had the honor and pleasure of meeting him at a regional cyber-security summit where we ...

“Volunteers bring risk that is hard to manage.” This recent tweet, made by someone with purported emergency management experience, was made in response to my asking the question about several tweets they posted discounting the concept of using volunteers for ...

“Standardize hashtags”- Ugh, here we go again. Another call for standardizing the use of hashtags during crisis. A report by the United Nations was just released, “Hashtag Standards For Emergencies”. Patrick Meier’s recent blog post provides excellent summary and background information ...

On October 23rd, the Los Angeles Times published an article about LAFD’s response time performance to emergency calls. “No progress on LAFD 911 response times, new data show” blared the headline, summarizing data about how long it takes to; 1. ...